Job Title:           Manager, DTC Merchant, Designer Fragrances

Division:              Luxe Division

Supervisor Title:  AVP Digital

Location:           10 Hudson Yards, New York, NY 10001

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, Giorgio Armani and Youth to the People.

What You Will Do:

The role of D2C Merchant will be the brand’s primary owner & key collaborator for all processes involving sales planning, merchandise planning, forecasting, and inventory management for the .COM business.  The sales planner supports the brand’s sell-in process with commercialization.  This individual will be the subject matter expert on the brand’s seasonality for sales, the supply chain processes, prior brand promotionality, product launches in order to help foresee & manage future opportunities.  They will use their analytics skillset to highlight major insights that will help the brand hit their sales targets.  This role must partner cross-functionally with the brand’s direct-to-consumer leadership, the site merchant, the marketing teams, the Luxe Accelerator organization, and the product management teams to ensure that the brand’s vision is brought to life and the consumer’s needs are met.

Job Duties and Accountabilities:

This role drives collaboration and influences multiple levels of leadership to execute on the following key deliverables & responsibilities:

• Owner of the sales forecasting process by develop bottom-up sales and inventory plans, which are used to inform financial and inventory decisions inclusive of product mix, AUR, Sellthru, and Markdown vs. Reg Selling (core vs. promo vs. launch)
• Create and distribute weekly and monthly business recaps, with emphasis on performance drivers and issues with solutions highlighted.
• Collaborate with other business partners, including but not limited to finance, supply chain and the divisional Accelerate organization, to ensure that forecasts are consistent across all teams and channels.
• Using historical data, identify essential insights around product, promotional performance, and inventory to optimize long-term and short-term strategies.
• Monitor and lead inventory replenishment and logistics management processes for the brand.
• Owner of the “Gross to net” sales reporting process, as well as shipments, to help the brand better understand net sales, performance and D2C margins.
• Responsible for setting the necessary cadence and deliverables needed to ensure the development of a timely, fact-based planning process and strategy. This can include setting the calendar and timing for meeting cadences with stakeholders and forecast deliverables.

What We Are Looking For:

• BS/BA degree in Finance, Mathematics, or other analytical background College Degree

• 5+ years experience in a role focusing on sales/merchandise planning,  forecasting or a similar function; experience with direct-to-consumer businesses is a plus

• Strong knowledge and skill with Microsoft Excel necessary; knowledge of other MS Office tools a plus
• Expert knowledge and skill with data, data management, data activation and statistics, particularly as it relates to eCommerce and consumer analytics; experience with Demandware a plus
• Strong knowledge and skill with creating projections & detailed forecasts
• Ability to lead presentations and effectively analyze and translate data into actionable business plans

·        Creative problem solver with the ability to prioritize initiatives and anticipate business needs

·        Ability to build effective partnerships and interact successfully with diverse individuals at all levels

·        Sharp analytical and problem-solving skills, with the ability to interpret complex data into actionable insights and optimizations

·        Demonstrated ability to think strategically, innovatively, and creatively using sound business judgment and quantitative skills

·        Proven ability to influence others

·        Ability to prioritize and manage multiple responsibilities with attention to detail.

·        Self-motivated, results and solution oriented, strategic thinker

·        Strong time management and prioritization skills

Key Challenges, Issues and Complexity:

This role will require a balance of analytical thinking, communication skills and data management skills as it will require a demonstrated ability to develop consumer knowledge and insight and to act on the data in collaboration with internal brand & external account partners. It requires constant interaction within a matrixed business structure (Marketing, Ecommerce, GM, CMO) to coordinate work and deliver objectives. Actively builds networks and becomes in-house expert on the account database to influence, convince, and introduce new ways of improving how we meet the needs of our consumer.

Please note:  This job description does not list all duties of the job.  Employees may be asked by management to perform other duties.  The employer has the right to revise this job description at any time.

What’s In It For You:

• Salary Range: $98,200-137,500
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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