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Manager, Digital Content - Creative Talent & Project Manager - L'Oreal Professional Products Division

Сфера деятельности: Digital

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: New York, NY

Страна: USA

Job Title: Manager, Digital Content - Creative Talent & Project Manager

Division: Professional Products Division

Location: Hudson Yards, NY

Reports To: Director- Digital Content

Who We Are: 

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. 


At L’Oréal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably and lead the digital transformation of our industry with a customer-centric approach. Our brands portfolio includes L’Oréal Professionnel, Kerastase, Redken, Matrix, Biolage, Pureology, Mizani, Shu Uemura and Pulp Riot.

What You Will Do:

The Professional Products Division’s Digital Team is seeking a Creative Talent & Project Manager to join the division’s Content Center. This is a cross-functional position, working closely with our brand, e-retail, and digital teams – reporting to the Digital Content Director. You will be primarily responsible for the talent coordination and project management of Content Center briefs for the PPD brands, establishing a flourishing network of content creators and brand advocates to promote our products and drive our consumers down the purchasing funnel. This role will help support the Content Director, Content Sr. Manger and Content Manager by leading all talent communications, both internally and through agency partners, and managing project deadlines and workflows accordingly.

  • Lead all aspects of creator-led content development with end-to-end project management and execution 
  • Work with internal and external partners to source talent (ensuring they meet established criteria including brand alignment, content quality, promotional tactics, etc.) for video and photo assets used across e-retail, media, and social 
  • Own relationships with talent, talent agencies and all respective third-party vendors to facilitate creative development 
  • Build talent briefs, scripts, storyboards and production guidelines in partnership with the Content Manager, Content Sr. Manager and brand teams
  • Identify relevant and up-and-coming creators/brand advocates through social media and find new creator opportunities across emerging platforms and verticals 
  • Track project deadlines, manage workflows and lead internal/external meetings to ensure projects are aligned with campaign goals and are on track through completion/release 
  • Monitor, analyze and leverage learnings from performance, to identify talent impact as well as earned and owned opportunities for the brand
  • Stay on top of the latest industry trends and social capabilities – including tech features and updates, native listening and algorithm changes, etc., and build them into best practices and new approaches for talent
  • Collaborate with the Digital Content team and cross-functional partners in reviewing content and providing feedback for talent 
  • Lead talent onboarding and briefing calls 
  • Negotiate rates, manage talent agreements and draft creator contracts in line with project specifications and L’Oréal legal guidelines 
  • Manage and organize a database of all creators, their information and relationships to the brands 
  • Collaborate with the Advocacy and Influencer team to identify and lead opportunities to community build and strengthen relationships with creators to generate genuine brand advocates and long-term partnerships
  • Manage and track budgets for internal team, brand teams and talent
  • Facilitate payment for creators or third-party vendors
  • Stay on top of administrative tasks that support the production workflow, including product shipping, placing shop orders, opening POs, etc. 


What We Are Looking For:

Required Qualifications:

  • Bachelor’s Degree
  • 5 years in content production and/or talent management
  • Minimum 3 years experience managing end-to-end projects independently

Preferred Qualifications:

  • The ideal candidate has ability to shoot and edit lofi video content.
  • Experience with project management tools such as Monday.com or Asana 
  • Proficiency in all Microsoft Office programs
  • Experience with influencer/creator marketplaces

What’s In It For You:

  • Salary Range: $100,400 - $143,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)   
  • Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
  • Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) 
  • Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
  • Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
  • Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
  • Employee Resource Groups (Think Tanks and Innovation Squads)
  • Access to Mental Health & Wellness Programs 


Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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