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Manager, Medical Training and Development

Сфера деятельности: Sales

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения:

Страна: USA

Job Title Manager, Education and Development – L’Oréal Dream Team

Division: L’Oréal Dermatological Beauty

Location: Remote

Reports To: AVP, Education and Development


Who We Are: 

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.


At L’Oréal Dermatological Beauty, our mission is to help everyone in their quest for healthy and beautiful skin. Our division is the world leader in dermo-cosmetics by adding health to beauty. Our brands portfolio includes CeraVe, La Roche-Posay, Vichy, SkinCeuticals and Skinbetter Science offering a range of skincare and haircare products to respond to all expectations linked to beauty and health of the skin. 

What You Will Do:

Reporting to the AVP, Education & Development, this person will be accountable for the development and implementation of the training strategy, programs, and processes to support the CeraVe, La Roche-Posay, and Vichy L’Oréal Dermatological Beauty Brands.


  • Partner with marketing, sales, and operations to identify training needs and recommend solutions
  • Develop, implement and facilitate training workshops as required for National Sales Meetings, New Hire Trainings and other meetings that may be necessary as determined by the commercial teams
  • Co-travel with new and current sales personnel to assess, coach and develop their level of brand knowledge and skills related to the sales process
  • Assist in creating a measurement strategy and sustainability process before and after programs/initiatives
  • Identify, design, create, and facilitate effective content that improves the desired competency level of field sales professionals
  • Responsible for coaching, developing, and utilizing the field-based trainers in on-boarding new hires and in new hire training programs
  • Demonstrated ability to analyze performance gaps and develop training initiatives to drive results
  • Continuously seek and support new approaches, practices, technology, and processes to improve the efficiency of training services offered
  • Plan, organize, and facilitate new hire and ongoing training programs
  • Become brand expert on assigned promoted and competitive brands
  • Help develop and deliver on an omni-channel marketing plan for brands supported leading to increased sales performance
  • Maintain LMS platform and track utilization of internal and external users
  • Build and execute digital trainings such as podcasts, newsletters, and video micro-learnings
  • Administrative work including but not limited to hotel bookings, vendor payment management, participant travel tracking, corporate room booking, management of training tools and expense reports.
  • Perform other duties as needed  


What We Are Looking For:

Required Qualifications:

  • Minimum of a bachelor’s degree from an accredited college or university
  • Minimum of 4 years in the industry or at least 2 years with L’Oréal 
  • A willingness to “roll up your sleeves” within a small team and wear multiple hats
  • Strong project management skills required
  • Demonstrated ability to be proactive, self-motivated and self-directed
  • Strong verbal, listening, written communications and facilitation skills required
  • Demonstrated ability to think strategically and act decisively
  • Ability to serve as a role model/mentor/coach to new and tenured representatives
  • Demonstration of sustained, high performance in current position and a strong aptitude for sales training
  • Demonstration of high level of emotional intelligence & organizational skills

Preferred Qualifications:

  • Cosmetic or pharmaceutical sales/management experience preferred
  • Previous sales training experience, corporate and/or field-based is preferred


  • This position requires 30% or more travel time.

What’s In It For You:


  • Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)  
  • Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)  
  • Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)  
  • Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)  
  • Employee Resource Groups (Think Tanks and Innovation Squads)  
  • Access to Mental Health & Wellness Programs   


Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. 

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