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Retail & Education Manager

Сфера деятельности: Medical

Тип должности: Permanent

Тип занятости: Full - Time

Место расположения: Brisbane

Страна: Australia


 Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life Reporting into the QLD State Manager, you will work as part of the Queensland  Retail   and Education Management(REM) team covering Brisbane’s pharmacy market, working with business owners, pharmacists and store managers to drive sales growth & education excellence. 

In this role, you will be assigned a specific territory covering North Brisbane to the Sunshine Coast. Regular travel across this territory is required to ensure the successful delivery of retail and education objectives; therefore, a full driver’s licence is essential. To support your mobility, a company car will be provided. Please note that this position also includes the potential for regional travel as required by the business.

 

Position Purpose:

  • The Retail and Education Manager plays a dual role in driving the growth of L’Oréal Dermatological Beauty brands across pharmacies. This role combines commercial account management with pharmacy team education, ensuring pharmacies are supported both in maximising sales performance and in delivering trusted skincare advice to their customers. 
  • As the key point of contact for pharmacies in their defined territory, the role builds strong business relationships with pharmacy owners and staff delivering impactful training, influencing brand presence within the store and being the trusted category expert for the pharmacy. By integrating commercial execution with education, the role strengthens brand equity, increases sales, and ensures compliance with LDB guidelines. 

 

Position Objectives:

  • Deliver sales and growth objectives across the territory to increase LDBs market leadership within the defined territory.
  • Increase pharmacy advocacy and recommendation of LDB dermo-cosmetics brands (La –Roche Posay,CeraVe ,Vichy).
  • Expand brand visibility, space, and sell-out performance in pharmacies.
  • Enhance pharmacy team confidence and product knowledge through high-quality education.

Key Responsibilities:

  • Drive sales growth & business excellence
  • Deliver impactful in-pharmacy & retailer education 
  • Implement data driven territory plans
  • Collaboration & Cross-Functional Support 

 

We Are Looking For You,  a passionate professional with proven ability to develop business & build brand advocacy through education excellence with both health care professionals (pharmacists) and retail staff. You thrive in a fast-paced, collaborative environment and deliver outstanding customer experiences. Languages: English. Requirements: full driver’s licence.

Core skills:

  • Proven experience in a sales, training, or account management role, ideally within healthcare, pharmacy, or beauty. 
  • Experience educating healthcare or retail professionals on scientific or product-related content. 
  • Demonstrated success in achieving sales growth and building customer relationships. 
  • Prior experience within a pharmacy environment or a degree in Pharmacy is highly regarded
  • Prior exposure to dermo cosmetics or skincare (desirable). 

 

What’s In It For You:

  • A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
  • Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
  • An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
  • A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference

 

Who We Are? L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself to ‘Create beauty that moves the world’. 

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law. We are proud to be an equal opportunity employer.

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