Job Title: Skin Health Advisor, L’Oréal Derm Team (CeraVe, La Roche-Posay, Vichy)  - Richmond, VA/Roanoke, VA
Division: L’Oréal Dermatological Beauty
Location: Field Force
Reports To: Regional Sales Director

Who We Are

For over a century, L’Oréal has focused its energy, innovation, and scientific excellence on one mission: Beauty. Our goal is to offer everyone, everywhere, the best of beauty—quality, efficacy, safety, sincerity, and responsibility—to meet all beauty needs and desires in their infinite diversity.

At L’Oréal Dermatological Beauty, our mission is to help everyone achieve healthy and beautiful skin. As the global leader in dermo-cosmetics, we add health to beauty. Our portfolio, which includes CeraVe, La Roche-Posay, Vichy, SkinCeuticals, and Skinbetter Science, offers a range of skincare and haircare products that cater to all expectations related to skin beauty and health.

Our Sales teams excel at uncovering the details that drive our business growth and building relationships that showcase the value of our products. Adaptability is key in the ever-evolving sales landscape. Join our dynamic team!

What You Will Do

As a Skin Health Advisor (SHA) on the L’Oréal Derm Team, you will be a crucial link between L'Oréal's scientific data and dermatologists, demonstrating the benefits of our products to drive sales. Collaborating with the Regional Sales Director, you’ll implement data-driven strategies to achieve recommendation goals, sales targets, and manage territory KPIs. Your role will involve planning, coordinating, and executing field-based product detailing activities, ensuring dermatologists have the knowledge they need to confidently recommend L'Oréal products to their patients.

Responsibilities:

• Partner with the Regional Sales Director to achieve sales and recommendation targets, and meet monthly, quarterly, and annual KPIs.
• Maintain strong relationships with dermatologists and their office staff through ongoing communication, building trust and credibility.
• Educate dermatologists and staff on our priority product portfolio, using samples to drive patient recommendations and retail sell-through.
• Achieve a minimum of 45 dermatology healthcare professional calls per week, including calls to physicians, physician assistants, and nurse practitioners.
• Develop and implement optimal field routing to achieve 90% reach to 175 targets.
• Manage expenditures to meet budgetary requirements.
• Organize and schedule tasks, develop strategies and goals, and present action plans to the Regional Director.
• Coordinate special events, such as speaker programs, lunches, or dinners, to educate dermatologists about products and clinical studies.
• Monitor and report market intelligence.

What We Are Looking For

Required Qualifications:

• 3-5 years of direct sales experience, preferably in medical or pharmaceuticals.
• Residency within the territory's boundaries.
• Proven success in promoting goods, services, and concepts.
• Ability to self-manage and work autonomously.
• Strong technical/clinical aptitude and analytical/business acumen.
• Excellent interpersonal and communication skills with consistent follow-through.
• Strategic thinking and creativity.
• Ability to adapt swiftly to a changing environment.
• Proficiency in computer, CRM, and software skills, including Excel.
• Valid, clean driver's license.
• Willingness to travel 30% or more, including overnight stays, for tradeshows and company meetings.

Preferred Qualifications:

• College degree.
• Dermatology experience.

What’s In It for You

• Dermatology Sales Quarterly Bonus Program
• Competitive Benefits Package (company car, Medical, Dental, Vision, 401K, profit sharing, Pension Plan)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for free and discounted products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Apply Now!

If you don't meet every single requirement, we still encourage you to apply! At L'Oréal, we're committed to building a diverse, inclusive, and innovative workplace. You may just be the right candidate for this or other roles.

We are an Equal Opportunity Employer and celebrate diversity. We welcome applicants from all backgrounds and do not discriminate in recruitment, hiring, training, promotion, or other employment practices based on race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition, disability, or any other legally protected status.

If you need reasonable accommodation due to a disability, please contact [email protected]. Your safety is our highest priority, and we will continue to adhere to enhanced protection standards to ensure a safe environment for all employees.