Who are we?
 
At L’Oréal - the beauty lies in the freedom to go beyond with our empowering entrepreneurial culture. We take pride in developing young talents who have the passion and ambition to make an impact in the beauty industry. 
 
Join us on our mission to: Create the beauty that moves the world.
 
Being part of L’Oreal, “Talent” is the core of our business. L’Oreal group’s success is built upon the collaboration of brilliant minds.
 
 
The HR Manager will provide strategic, commercial and operational HR advice to support the business in making effective workforce decisions. The incumbent will collaborate with head office HR and Asia regional team to provide local insights to ensure Centers of Excellence (COEs) are able to design programs and activities that are fit for purpose. In turn, this role will implement, manage and evaluate HR projects and activities across the portfolio in order to support the brand in Thailand’s operation and rapid business growth.

Business Partnering:

• Partner with Regional HR Lead and managers to align organizational design with business strategy, leveraging data & insights for efficiency and collaborations.
• Implement initiatives to boost engagement, drive positive culture, manage change, and develop talent and performance.
• Design and deliver targeted people solutions for evolving retail industry needs, anticipating future talent and leadership requirements.
• Manage escalated under performance, mis conduct, and grievances, ensuring compliance. 
• Support training, development, and career advancement aligned with organizational growth.
• Collaborate with Regional, Head Quarter’s HR team to improve programs based on market insights and feedback.
• Generate reports for government authorities.

Talent Acquisition:

• Supporting business growth by attracting and retaining top talent, implementing best-practice development and career paths to cultivate internal talent and inspiring leaders.
• Manage end-to-end recruitment for office/store-based role with stakeholders for management level by setting clear expectations and deadlines.
• Manage talent data and build talent pipelines. Develop and execute talent sourcing plans, including career fairs, recruitment events and etc.
• Collaborate with Regional HR Manger to build employer brand through internships. University recruiting and DE&I initiatives.
• Lead candidate experience, ensuring smooth sourcing, recruiting, onboarding, and offboarding processes.
• Embrace new recruiting technologies to develop sourcing strategies, build candidate pipelines, improve quality of hire, enable process excellence in recruiting, fostering a talent advisor mindset with customers and teams and decrease time-to-fill

Risk Management:

• Implement high level confidentiality protocols about all employee information.
• Address performance/conduct issues and grievances fairly.
• Uphold current, compliant policies/procedures for business protection. 
• Ensure a safe work environment and implement safety protocols with retail operations.
• Ensure staff are educated and made aware of their obligations in the workplace pertaining to risk and occupational health and safety.

HR Operations:

• Develop/implement efficient HR policies and procedures.
• Collaborate with Head office HR on payroll, workday management, and annual HR processes, ensuring local legal compliances.

You Have

• At least 7 yrs of experience in both HR Business Partnering as well as Operations
• Experience within retails, customer service, or hospitality industries
• Experience in workforce optimization , talent management, and leadership development
• Proven ability to influence stakeholders across all levels
• Strong business acumen and commercial understanding
• Proficient in MS Office: Excel, Word and Powerpoint
• Good English communication both written and speaking