Función del empleo: Sales

Tipo de puesto: Indefinido

Tipo de empleo: Jornada Completa

Localización: Hoofddorp

País: Netherlands

E-Commerce Key Account Manager 

L'Oréal Dermatological Beauty

About L’Oréal

L'Oréal has been a world leader in the cosmetics business for more than 100 years and has grown into one of the largest FMCG companies in the world. With international brands such as L'Oréal Paris, La Roche-Posay, Garnier, CeraVe, Kérastase, Lancôme, Giorgio Armani and Vichy, we offer relevant products for every consumer.

Being part of the LDB (L’Oréal Dermatological Beauty) division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin. We are the world leader in Dermocosmetics, with international skincare brands recommended by healthcare professionals and distributed in healthcare outlets worldwide, including, pharmacies, clinics, spas, e-retailers…

Our portfolio is composed of 4 brands offering a wide range of skincare and haircare: La Roche-Posay, Vichy, CeraVe and SkinCeuticals. The products respond to all expectations linked to beauty and health of the skin: from dermatological and aesthetics skincare to natural solutions, from the most accessible ranges to the most premium ones.


Who am I?
You will drive the profitability and growth of our strategic partner and some other partners. As a crucial part of our sales team, you will define a yearly plan of animation to increase sales in collaboration with marketing and digital teams, to execute the action plans with excellence.


My responsibilities:

As an E-commerce Key Account Manager you will be responsible for the account management of some of our (key)-accounts including our strategic partner The e-commerce landscape is evolving rapidly, as are the opportunities to improve the online experience of our brands. With our high demand for the execution of the brands, we see many opportunities to improve our online visibility and further grow our brands online. 


In this unique and strategic position, you are both the E-commerce specialist for our Dermatological Beauty Division and the (Key) Account Manager. Your main responsibilities are:

On E-commerce:

  • To be the e-commerce specialist in the market (up-to-date knowledge, specifically related to your accounts).
  • Building sustainable relationships with our customers, in an innovative way
  • Monitor the customer experience and purchase path to improve purchase rate (frequency, conversion, average order size) on all devices
  • In collaboration with the client & internal stakeholders: optimize user experience on site, on-line assortment: catalog, trade, promos, testing, new parts on the site
  • Implement the proper KPIs, educate, pilot, measure, share best practices.
  • Build a data relationship with our partners and base your decisions on data. 


On Account Management:

  • Take full control to combine the client’s interest with the interest of L’Oréal, to create a profitable growth strategy
  • Defines a yearly plan of animation to increase sales (marketing action plans + special promotions) in collaboration with marketing teams and executes the action plans with excellence
  • Present and negotiate above mentioned plans to and with the clients
  • Ensure operational excellence for the execution of these plans, by aligning internal stakeholders
  • Track and trace the sales parameters of the job (E.G. turnover, forecasting, etc.)


Your profile

We are looking for talents with a passion for E-Commerce and client relations. You have strong commercial and interpersonal skills. You are result oriented and organized. You can cope with tight deadlines and are at ease in an international and dynamic work environment.

You are proactive and complex challenges motivate you.

You like to work in a fast-paced environment with a high standard of quality.


Our ideal candidate has:

  • University degree (MSc)
  • Minimum of 3 years of relevant (commercial) experience
  • Languages : Fluent in English and Dutch is required


Competencies required for the role: 

  • Consumer & Shopper centricity
  • Analytic skills
  • Understanding of e-retailer media. 
  • Rigor and speed to action
  • Decision making agility
  • Collaborator
  • Entrepreneurial drive

What do we offer?

When you start at L'Oréal, you get a great deal of responsibility from day one. To develop, we offer an introduction program and an individual training program. Training can be local or at the global headquarters in Paris. An enriching experience where you will meet international peers.

And furthermore you will find with us:

  • An inspiring work environment with ambitious colleagues.
  • A healthy career perspective with good development and career opportunities.
  • Good secondary employment conditions, such as a 13th month, profit sharing, discount on medical expenses and a favorable pension scheme;
  • Discount on L'Oréal products
  • Nice extras such as various sporting company activities.

Finally, a great added value of working at L'Oréal is that you will be working with so many different people and functions. This offers you the opportunity to broaden your knowledge about different stakeholders. 



L’Oréal would like their personnel to represent the diversity of the Benelux society. We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc.


A diversified workforce in every function and on all levels strengthens our creativity and our understanding of consumers and it enables us to develop and market products that are relevant

(Jean-Paul Agon, Chairman of L’Oréal)

How to apply

Are you ready for this challenge and do you meet the conditions?

Then apply quickly!

Do you want to know what it's like to work for L'Oréal Benelux?

Check out our LinkedIn page: