Función del empleo: Sales

Tipo de puesto: Indefinido

Tipo de empleo: Jornada Completa

Localización: Miami, FL

País: USA

Calling all innovators, disruptors, and dreamers!


This could be the beginning of an unbelievable journey. Career possibilities are endless – and YOU are in the driving seat. 


What’s in it for you? At L’Oréal our pioneers and agile spirit keeps us interconnected with all métiers, all the time. Forget silos: L’Oréal allows you to be part of an immersive eco-system designed to develop expertise and accelerate your growth.


Ready to disrupt the future of beauty? At L’Oréal you’ll be asked to go beyond the ordinary and challenge the status quo. What do we expect from you? Be innovative, bring unexpected ideas, push the boundaries and contribute to solving complex challenges!


We won't lie, expectations will be high, the pace will be intense, and responsibility will be immediate. But L'Oréal will give you the best career jump there is! You will learn like never before, you'll be surrounded and supported by like-minded people who genuinely want you to succeed. Because we know that the boldest ambitions are best achieved together



For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. 


About Travel Retail

Travel Retail Americas oversees all Travel Retail operations across the Americas (over 900 points of sale) including airports, cruise ships, airlines, downtown duty-free stores, and border stores.


What You Will Learn:


Own the business planning processes and foster a multi-functional collaboration between Commercial, Operations, Marketing and Finance


The Business Planning manager is responsible for working with stakeholders to oversee Commercial forecast & promotion planning and performance for customer & brand level; defining strategic priorities, key drivers, and implementation timelines. 

Mission and Defining Characteristics: 

 * Dynamic leader who will lead, drive and inspire multi-functional team by aligning strategy and driving organization excellence while challenging the construction of the commercial forecast

 * Drive the full implementation of The Way We Plan, a Commercial Business Planning project, through process/tool development and application, alignment and stakeholder management

 * As a critical stakeholder of the Commercial General Manager, the Business Planner will work closely with KAMs to bring a consumer centric view to the forecast

 * Business Planner role will centralize forecasting expertise, offering a consistent, strategic approach to demand and supply planning via:

 * Improving forecasting and decision-making quality

 * Simplification of planning files and resources for the Area Managers 

 * Stronger communication flows and links between Commercial, Marketing & Operations 

 Key Job Accountabilities & Main Tasks: 

 Support & Challenge the Commercial Forecast Construction

 * Own the business planning processes and foster a multi-functional collaboration between Commercial, Operations and Finance. 

 * Ensure Division business building accuracy by following and challenging KAMs sales monthly forecasts, on baseline promotions and launches.

 * Communicate objective feedback, propose adjustment to key stakeholders (GM, Sales, Supply, finance) and validate the sales forecasts, lead the sales forecast monthly meeting.

 * Bring a customer centric view to the forecast and guarantee the quality of the commercial forecast.

 * Anticipate risks and opportunities. Ensure consistency with the trend and flag gaps.

 * Lead KAMS, Supply and Finance towards optimized sales planning 

 * Manage SPO and quotas budgets. 

 * Ensure that the promo forecast in units is always up to date with the promo investment budget.

 * Develop deep customer knowledge on supply rules and policy, timelines, stock equation.

 * Monitor the SIT and flag issues with strategic customers.


 * Strong in people management, negotiation, and leadership skills

 * Strong analytical skills and attention to detail

 * Good logical thinking

 * Proficient in Excel

 * Able to multi-task and deliver results in a fast-paced environment

What We Are Looking For:

  • Bachelor Degree in a relevant field required
  • 6+ years in Demand Planning / Operations 
  • 3+ years Experience in sales/commercial 
  • Experience in people management, negotiation and leadership
  • Proactive, ability to self-manage projects, ability to overcome obstacles independently
  • Leadership skills: ability to demonstrate leadership among Operations and Commercial Teams 
  • Knowledge of beauty industry, TR Americas is a plus
  • Strong interpersonal communication skills 
  • Master in Analytics



Join our dynamic Commercial and Operations teams at L’Oréal TRAM! As a key member, you’ll own the business planning processes and foster a multi-functional collaboration between Commercial, Operations, Marketing and Finance. As a leader, you will lead harmonizing the sales planning process to drive more accurate forecasting.


Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!


We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected]. If you need assistance to accommodate a disability, you may request an accommodation at any time. 


Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.