Función del empleo: Supply Chain
Tipo de puesto: Indefinido
Tipo de empleo: Jornada Completa
The world leader in cosmetics, L’Oréal is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L’Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005.
The DNA of L’Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L’Oréal worldwide to fuel local market innovations.
The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers.
When beauty and tech collide, the impossible can happen!
In our journey, we are looking for talented individuals who can lead us on this mission.
Would you like to be a part of the adventure?
We have a suitable opportunity in the Supply Chain division for the position of Asst. Manager/Manager – Customer Service. In this role, you will organize the Customer service function to drive excellence in Order execution, enhance order status visibility and ensure continuity and quality of the service to Customers, while optimizing costs. You should have 5+ years of professional experience with FMCG/ FMCD. The location of the job will be Mumbai.
Key Job Accountabilities & Deliverables:
Key Skills and Competencies:
Internal – Customer care, Warehouse Operation Team, Transport team, Credit & Finance teams.
External – Customers, Key Accounts of Modern Retail and eCom; Transporters, 3PL DC operators
Physical Demands (e.g. % travel):
Education and experience:
L’Oréal is committed to building a diverse environment and is proud to be an equal opportunity employer. L’Oréal closely prohibits discrimination against any employee or applicant for employment because of the individual’s race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability or any other characteristic protected by law.