Función del empleo: Other
Tipo de puesto: Fix Term
Tipo de empleo: Full - Time
Localización: Auckland
País: New Zealand
ABOUT THE JOB
- Order processing (Phones and Email)
- Answering queries from customers (internal and external)
- Delivering exceptional Customer Service
- Accurate processing of Returns and Credits
- Building strong relationships with Internal stakeholders
- Ad hoc administrative tasks as required
ABOUT YOU
- At least 2 years’ experience in a Customer Care Role.
- Professional and friendly telephone manner (Contact Centre experience preferred)
- Customer driven with a proactive and positive attitude
- An eye for detail
- The ability to meet deadlines
- Takes ownership and accountability of your work
- Collaborative work style as you will be part of a team
- Excellent interpersonal and communication skills
- Accurate data entry skills, a good working knowledge of Excel and preferably experience using SAP
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