Función del empleo: Sales & Business Development

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: Pasig City

País: Philippines

Who is L’Oréal? 

L'Oréal is the world's largest and most profitable beauty company. It is present in over 150 countries on five continents. Our portfolio includes more than 35 internationally acclaimed beauty brands including L'Oréal Paris, Garnier, Maybelline New York, Nyx Professional Makeup, Lancôme, Kiehl's, Giorgio Armani, Yves Saint Laurent Beauté, Ralph Lauren, Urban Decay, Shu Uemura, Biotherm, Clarisonic, Kérastase, L'Oréal Professionnel, Matrix, Vichy and La Roche-Posay.

For more than a century, L’Oréal has devoted itself solely to one business: beauty. The group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. We want to bring beauty to all people. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires.

Our business is energetic and vibrant, underpinned by strong ethical principles and our belief that financial performance and responsible business go hand-in-hand. We are driven each day by our six founding values - Passion, Innovation, Entrepreneurial Spirit, Open-mindedness, Quest for Excellence and Responsibility.

Why join us?

Being the world's #1 beauty company, L'Oréal empowers its people who are ready to take bets, think out of the box, defend their convictions, be resilient and leave their own mark. They are offered numerous opportunities, fast track careers and early responsibilities. L'Oréal has ambitious goals and is striving for excellence. This permanent learning experience helps you stretch your potential.

What will you do? 

As an e-Key Account Manager, you will report to the Group Customer Development Manager of the e-Commerce Team under the Consumer Products Division (CPD), and be expected to:

Build, manage and develop long-term e-Commerce relationships in order to achieve the targeted sales revenue by increasing the brand’s online presence

·        Oversee the brand’s online sales and development of an excellent user experience and customer journey on the web. 

·        Drive customer acquisition, retention and growth through digital marketing,  and a seamless customer experience online, including managing CRM, loyalty programs and ensuring delivery and returns processes are effective

·        Drives relationship with partners (as outlined above) to ensure synergies between the brand’s own digital activities and those of the retailers

·        Develops customer understanding through customer data, contributing to the overall analysis of the consumer path to purchase

·        Works closely with marketing to define the consumer experience and e-merchandising

·        Activates the right business drivers by tracking and drawing conclusions from specific e-commerce KPIs (unique visitors, conversion rate, profit optimization)

·        Adapts strategy to fit with the nuances of local e-commerce markets and leverages best practices across geographies

·        Ensures that the brand presence and journey online is consistent with overall brand standards and strategy

·        Drives collaboration with technology teams and ensures continuous improvement and upgrade of the site

·        Scale direct to consumer online sales  (only applicable for e-commerce leaders of specific divisions/brands)

Who are we looking for?

  • A graduate of Bachelor’s degree in Business, Marketing or related
  • Displays sensitivity to L’Oréal's “Métier” 
  • Has appreciation or passion in the beauty and cosmetics industry
  • Possesses excellent leadership and stakeholder management skills
  • Has at least 5-6 years’ work experience in key account management and e-commerce/digital sales, preferably from the FMCG/e-Commerce industry
  • Strong background in commerce fundamentals, sell in & sell out excellence, negotiation and building selling proposition
  • Has excellent verbal and written communication skills
  • Driven, agile, energetic and enterprising
  • Mobile and willing to work in Ortigas Center, Pasig City