Función del empleo: Marketing

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: London

País: United Kingdom

Senior Communications & Advocacy Manager – La Roche Posay 

When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.

By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that, but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.

Our brands, dynamic culture, and always being our own challenger mean that we offer freedom and opportunity you won’t get anywhere else. 

If you want the Freedom to go Beyond, we’ll see you at L’Oréal.

Being part of the Active Cosmetics Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.

We’re the world leader in dermocosmetics, with international skincare brands recommended by health care professionals and distributed in healthcare outlets worldwide, including, pharmacies, drugstores, medi-spa and e-retailers.

Our portfolio is composed of 6 brands offering a range of skincare and haircare across the world; Vichy, CeraVe and La Roche-Posay being just a few. The products respond to all expectations linked to beauty and health of the skin: from dermatological and aesthetics skincare to natural solutions, from the most accessible ranges to the most premium ones.

The Communications & Advocacy Manager within the ACD team will develop and implement the communications strategy and build authentic brand advocacy. This includes managing relationships with press, influencers and healthcare professionals alongside the PR team and external PR agency. This role reports into the ACD Head of Communications & Advocacy.

La Roche-Posay Senior Communications & Advocacy Manager will be responsible for the following ;


Building and drive the UK Communications strategy for La Roche-Posay in the UK to increase coverage B2C across press, influencers and healthcare professionals
Managing external agencies to deliver disruptive, high-impact and medically-anchored activations as well as a best in class always-on press office
Executing B2B2C strategy in partnership with the medical team to deliver thought leadership and authority coverage on important skin health topics


Own relationship with VIP ambassadors & Consultant Dermatologist spokespersons on behalf of La Roche-Posay
Drive social and environmental agenda and sense of purpose for the brand in the UK, including leading relationship & activity calendar with Macmillan Cancer Support 


Deliver strategic, digital and medical-first social campaigns aligned with the divisional frame 
Drive social commerce strategy in collaboration with digital, brand and global teams

Reputation Management 

Anticipate crisis, identify issues related to the brand and lead on reputation management, alongside the Head of Communications & Advocacy, global, and the Consumer Affairs & Engagement team
Support and advise the Head of Communications & Advocacy on corporate communication topics

 Performance & Team Management 

Establish ambitious targets for the brand across influencers, press & healthcare professionals, monitoring and cascading performance to the business
Strategically manage the Communications budget to drive strong ROI aligned to brand targets 
Develop strong collaboration and synergy with the local Communications and Brand team, as well as global team and external agencies 
Manage the divisional Comms intern in developing them within their role 
Actively keep updated with PR, social media platforms, content trends, audiences, and industry news, and inspire wider brand team
Work closely with the Irish Senior Communications & Advocacy Manager to ensure synergy and efficiency across both markets

You have

Alongside experience in a similar role and excellent communication skills, you should be confident demonstrating all of the following:

You’re a multi-faceted professional, a brilliant organiser and communicator and a natural problem solver. You’re proactive and hands-on, with a drive and determination to succeed

You’re confident building relationships at all levels, with the project skills and resilience to deliver

You’re creative with an attention to detail, striving to bring new ideas to the table

You’re confident to work independently when needed, but also collaboratively as a team player

You thrive in a fast-paced workplace

You’re passionate about skin health and making a difference societally and environmentally 

You have a data obsession and understanding of social media management and analytics tools

You show

Ambition: You anticipate, think and dream big, demonstrating a high level of aspiration. You are self-driven and show proactivity, especially when seeing problems as challenges. You thrive for exceptional performance.

Judgement: You can balance operational and strategic thinking, challenging the status quo and managing confrontation effectively. You cut quickly through complexity and ambiguity whilst also thinking sustainably and are future-oriented. You reduce complexity to get things done.

Resilience: You always demonstrate purpose and ownership mindset but manage your own energy well. You uphold positivity for others and persist, bouncing back when faced with obstacles. You step back at times and accept limits.  

Empathy: You cooperate and network effectively, creating genuine and trustful relationships with diverse people. You are sensitive to beauty and related emotions, always supporting others and showing benevolence. You understand and respect others’ feelings and motives.  

Learning Agility: You are a self-motivated learner, showing self-awareness and demonstrating openness and curiosity. You experiment and learn from mistakes and past experiences, always showing courage and stepping out of your comfort zone. You support the development of a learning culture.

You get

We put people development and learning at the heart of our business; we’ll help you master your role, develop your technical expertise and you’ll benefit from exceptional management and leadership programmes. From face-to-face workshops to our global online learning resources, you’re actively encouraged to embed learning into your daily life and are rewarded for continuous improvement. Don’t forget that every employee gets 3 Coursera credits; that means you can get qualifications from over 1000 universities from around the world, with thousands of courses to choose from.

Looking for a good work/life balance? With our new hybrid working scheme, you can take a flexible approach to work as well as benefit from early finishes on Fridays during the you can enjoy more time with your friends and family.

As any great employer should do, we make sure we look after your financial wellbeing. That’s why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve. We also put employee health and wellbeing at the front of everything we do; fully training employees as mental health ambassadors to support and educate ourselves further. There’s also the chance to enrol in medical and dental insurance, gym discounts, health check-ups and even yoga and Pilates classes to employees in all of our locations.

Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on our 36 brands? Plus, you also get the option to share that in our Friends and Family sales as well!

How we recruit

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.