Función del empleo:

Tipo de puesto: Permanent

Tipo de empleo: Full - Time

Localización: Clark, NJ

País: United States


Job Description

Quality Representative


Section 1: General Information


Industrial Quality OMA

FLSA Status:



Open Manufacturing Americas

Supervisor Title:

Quality Manager /Sr. Quality Manager


Clark, NJ


Section 2: Job Requirements:


  • Bachelor's degree, Science or Engineering is preferred.



  • 2+ Years experience in Industrial Quality, preferably within cosmetics and consumer goods industry
  • Knowledge of ISO Standards 9001 and GMP Standards (ISO 22716)
  • Cosmetic Regulation ( Labeling Regulation for Cosmetics), 21 CFR 210 & 21 CFR 211
  • Good Manufacturing Practices (GMPs)
  • Knowledge in Problem-solving techniques
  • Good computer skills with proficiency of Microsoft tools (Excel, Word, Powerpoint, etc)
  • SAP Experience
  • Strong attention to detail and desire to follow procedures
  • Good communication and organization skills
  • Ability to interpret data and statistics
  • Can lift up to 30 lbs
  • Quality Assurance, Quality Controls and Quality System
  • Knowledge on OTC products



  • This position could require 10% travel - more local



Section 3: Essential Duties and Responsibilities:  

Tasks, Duties & Responsibilities

  1. Ensure product compliance with L’Oreal’s Standard Procedures and current Good Manufacturing Practices (cGMPs). 
  1. Issue Nonconformance notices and follow up on Root Cause Analysis/Corrective Actions and Preventive Actions (CAPA).
  1. Work with subcontractors (CM) on status of Quality nonconformities, support investigations and problem solving. Assess risk which may impact product safety or compliance.
  1. Ensure that CAPAs are initiated, assigned, thoroughly investigated, documented and effectively resolved when deficiencies are found during development, testing, manufacturing. Request waivers when necessary
  1. Provide support to Quality Manager with quality agreement between L’Oreal and Contract Manufacturers (CM)
  1. Provide support to Quality Manager in issuing/updating technical dossier (Blue Book- BB) for CM production
  1. Assist Quality Manager on new CM on-boarding process
  1. Train/Coach/Assist current & new CMs to ensure understanding of quality requirements
  1. Participate in CM’s certification program (test delegation, control and process validation)
  1. Perform product inspection and manage the quality disposition process for FGs, PCs, bulk, WIPS in WISE / FUSION as necessary
  1. Perform the documentation review process to ensure compliance to established quality requirements 
  1. Manage reworks (at the DC or 3rd party) - rework instructions, Traceability list, re-control, release
  1. Coordinate the samples for approval for R&I, Mktg, or other stakeholders as necessary
  1. Train/assist new team members on test methods and procedures
  1. Create and implement quality procedures
  1. Support DGO/Internal audits


Section 4: Required Competencies:



  1. Acts/leads with human sensitivity
  1. Displays sensitivity to the “métier” of L’Oreal
  1. Demonstrates entrepreneurship
  1. Innovates
  1. Achieves results, with integrity
  1. Manages complexity
  1. Interacts effectively


Please Note:  This job description does not list all duties of the job.  Employees may be asked by management to perform other duties.  The employer has the right to revise this job description at any time.

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [email protected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.